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lytoyaparkerAsked on February 20, 2017 at 10:44 AM
Hi, I canceled my jotform monthly subscription, and was drafted today!
Please advice on how to get a refund!
Thank YOU.
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Ashwin JotForm SupportReplied on February 20, 2017 at 12:28 PM
Hello lytoyaparker,
I have sent a request to our billing team to process the refund for your bronze monthly subscription payment. Please allow 3-7 days for the amount to reflect in your account.
Please note that your account is now downgraded to free plan.
Thank you!
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Ashwin JotForm SupportReplied on June 22, 2017 at 5:43 AM
Hello,
We have received an empty post from you. If you have replied from your email, please click on the following URL to reply again: https://www.jotform.com/answers/1071000
Thank you!