Dropbox Integration: unable to open integration.

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    Asked on February 20, 2017 at 11:04 AM

    Hi, I have a shared dropbox folder on Dropbox. I would like to have folders within this to save new forms. Please advise how I create the subfolders please

    Dropbox > SHARED COMPANY FOLDER > Personal References > (name of employee & name of reference)

    Dropbox > SHARED COMPANY FOLDER > RTI forms > (name of employee)

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    Answered on February 20, 2017 at 12:41 PM

    When integrating form with Dropbox you can set only:

    -Dropbox root folder name

    -Submission folder name

    You can customize both of them. For submission folder name you can use filed names from your form.

    Inside of this guide you can find how to integrate your form with DropBox and how to create folders.


    Feel free to contact us if you have any other questions. 

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    Answered on February 20, 2017 at 01:10 PM

    So I cant create and further subfolders like you used to be able to?
    As it is a group Dropbox folder, I already have to use the root folder to tell jotform which shared folder the info needs to go in. I then want it to go into a folder inside this, otherwise I get loads of files cluttering up the main folder for our team

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    Answered on February 20, 2017 at 02:32 PM

    You can create sub-folders manually, instead of adding a field, simply type the name of the sub-folder. However, it appears that the integration isn't working now. I have reported this to our back-end team:

    You will be notified via this thread when this gets fixed.