Date/Time field required error on the form

  • nuparadygm
    Asked on February 20, 2017 at 12:18 PM

    The date/time field is configured with auto insert of "current date and time". However, the form complained and required us to enter valid time. This error is intermittent.

     

    Please advise.

    Jotform Thread 1071107 Screenshot
  • Kiran Support Team Lead
    Replied on February 20, 2017 at 2:01 PM

    I have checked the form on my PC and mobile. I was unable to replicate the issue at my end and the date field is automatically filled with the current date and time. However, as I check the screenshot provided in the thread, I notice that the hours field is not filled on the form and so the error message is displayed. Is the issue still occurs after reloading the form on the device?

    I have tried clearing the form caches for your account. Please check if the issue still persists and let us know so that we can take a look again.

    Thanks!

  • nuparadygm
    Replied on February 21, 2017 at 7:02 AM

    Ok, thanks. We will continue to monitor.