My forms submissions seem to be missing

  • chuckle
    Asked on February 20, 2017 at 1:02 PM

    However, when I go to view my My Forms there appears to be lots of submissions missing and it's possibly restricted my view to 500 which was a restriction that was applied before the issue with the subscription. For example, on the complaints form there should be around 900 submissions and for the form called Momentum, there should be I believe a similar number?

  • AIDAN
    Replied on February 20, 2017 at 2:16 PM

    Hi, thank you for contacting us.

    I have restored the submissions count.

    Please check again and get back to us if the problem persists. Thank you.

  • AIDAN
    Replied on February 23, 2017 at 5:45 AM

    Hi again,

    It seems like you were trying to send a request as a reply here with no success. Please consider creating a new thread and we will address that ASAP. Thank you.