What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email blocked by JotForm

    Asked by Waardenburgshihtzu on June 14, 2012 at 09:39 PM

    When setting up email alerts my email carolyn@waardenburgshihtzu.com is being blocked by JotForm

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    JotForm Support

    Answered by abajan on June 14, 2012 at 10:01 PM

    Everything should be fine now. I have removed your email address from our bounce list. The following reason was stated by our system:

    Reason(s) : 5.1.0 - Unknown address error 554-'5.7.1 : =
    Recipient address rejected: user carolyn@waardenburgshihtzu.com does not ex=

    I don't know why such a message would be generated. But if the problem should reoccur, please notify us.

    Your form currently has no notifications but whenever you create a new one, select noreply@jotform.com as the Sender E-mail.