What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Scrollbars appear on the embedded form (Wordpress)

    Asked by glidewelldental on February 20, 2017 at 02:33 PM

    Randomly today, my forms have added these scroll bars to them.

     

    Page URL:
    http://glidewelldental.com/promotions/glidewell-now-office-solution/

  • Profile Image
    JotForm Support

    Answered by Jim_R on February 20, 2017 at 04:19 PM

    I checked the page you included on your post http://glidewelldental.com/promotions/glidewell-now-office-solution/ along with the stand alone version of your form https://form.jotform.com/70407103210133 and here's how they looked liked from my perspective:

    It's jumping up and down on your website with horizontal and vertical scrollbars. I'm seeing you're using WP and you embedded the form using the script. Can you try re-embedding it using the iFrame Embed codes instead and see if that would make a difference?

    1. First, try with the default iFrame codes

    Complete guide: Getting-the-form-iFrame-code 

    (only do the next step if this one fails)

    2. If the issue persists, even with the iframe codes, remove the <script></script> part then try again.