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helenjoyAsked on February 20, 2017 at 4:01 PM
Please find the screen shot of what come up when submit my form thanks
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jonathanReplied on February 20, 2017 at 5:40 PM
We apologize for the inconvenience caused. I was able to reproduced the issue when I test submitted your form https://www.jotform.com/70505654044855
The other form i.e. https://www.jotform.co/form/70217501173849 submitted fine though.
Let me check further what could be causing the problem. I'll be back shortly.
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jonathanReplied on February 20, 2017 at 5:48 PM
I could not determine the cause of the problem on your form https://www.jotform.com/70505654044855 thank you page upon submission.
I have now forwarded this issue to our next level support.
We will notify you here once we have fixed this. We apologize for the inconvenience caused.
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Scott JotForm DeveloperReplied on February 21, 2017 at 7:47 AM
Hey Helen,
I was able to submit your form and was successfully redirected to the Thank you page:
It looks like this was a temporary issue. Can you please confirm this from your end too? If you are still having this issue I will send the ticket right away to our developers.
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helenjoyReplied on February 21, 2017 at 2:46 PMHi
Yes, I changed the thankyou page and uploaded my own image and that seemed to make it come right
Thanks for your help. Love Jot Forms!
Cheers
email test
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helenjoyReplied on February 22, 2017 at 3:46 AM
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BJoannaReplied on February 22, 2017 at 6:00 AM
Considering that your last question is not related to subject of this thread, I have moved your question to separate thread and we will provide you an answer there shortly.