How do I have the auto responder only reference first name?

  • StephCalahan
    Asked on February 20, 2017 at 5:00 PM

    I am working in the new form builder.

    I only see "full name" as a choice.

    When I send an autoresponder out, I don't want to use their first and last name in my greeting. I only want to use their first name. How do I do that?

    Thanks in advance!

    Stephanie

  • Kevin Support Team Lead
    Replied on February 20, 2017 at 6:38 PM

    You could get the first name by using this variable {name:first}. With that you will capture the first name only in your email: 

    How do I have the auto responder only reference first name? Image 1 Screenshot 20

    Hope this helps.