Why password reset instructions are not sending?

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    Asked on February 20, 2017 at 05:24 PM

    I cannot log into my account and it will not send a reset to my email. The email attach is the one listed

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    Answered on February 20, 2017 at 06:58 PM

    I have checked your email address and found it in our bounce list, this was the reason why you were not receiving emails, please try resetting your password now and the email should be properly sent to your address.