What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
How can we receive submissions in Plain Text vs HTML?Asked by scottishgroupcompanies on February 20, 2017 at 05:46 PM
However - that did not seem to help us. Tried in V3 and V4 of jorform but could not figure it out as the interface does not look the same.
How do we do this in the new version?
The features has been removed as it was braking the other parts of email Notification.
May be you should try to send PDF Attachment as an alternative, as described in screenshot below :
Hope this helps.
You can also give a try to https://www.jotform.com/help/363-How-to-Have-Text-Only-Message-Format-in-Email
Hoe this helps