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donnabiAsked on February 20, 2017 at 6:11 PM
I am taking over this account for Benefit Insights and am curious how to change the user name. Can you help me?
Thanks,
Peter
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IanReplied on February 20, 2017 at 8:09 PM
We can change your username, before we do that, note the following :
-Custom URLs names (ie: http://www.jotform.com/donnabi/myform ) will not work once we change the account username.
-However, direct form links like http://www.jotformeu.com/form/xxxxxxxxx will be fine.
- Please provide 3 alternative usernames in order of priority, in case the proposed username is not available we can select the next one which is available.