Chosen field is not going to correct page condition when submitted

  • nchia2016
    Asked on February 21, 2017 at 12:03 AM

    We have 3 selections on our form that allows users to sign up for a conference. Only one of them is to go to the PayPal page when chosen. The other 2 should go to a Thank you page. I have set the conditional logic to do this, but all of them are going to PayPal. Please help.

     

    Page URL: http://www.nchia.org/Spring-Conference_17.htm
  • John_Benson
    Replied on February 21, 2017 at 1:26 AM

    There is a possibility that the user can checked the Pay with PayPal along with the other field (Mail Check and Pay at conference) that is why it is redirecting it to PayPal page. 

    My solution is to use show or hide condition. Here's a result screen animation:

    Chosen field is not going to correct page condition when submitted Image 1 Screenshot 50

    Here's the condition setup:

    Chosen field is not going to correct page condition when submitted Image 2 Screenshot 61

    Condition: If ANY (Pay at Conference or Mail Check) is Filled. Hide the Pay with PayPal.

    Chosen field is not going to correct page condition when submitted Image 3 Screenshot 72

    Condition: If Pay with PayPal is Filled. Hide Multiple (Mail Check and Pay at Conference).

    Chosen field is not going to correct page condition when submitted Image 4 Screenshot 83

    Related guides: 

    https://www.jotform.com/help/316-How-to-Show-or-Hide-Fields-Base-on-User-s-Answer
    https://www.jotform.com/help/196-Hide-or-Show-Multiple-Fields-at-Once

    Please try it and let us know how it goes. Thank you.