Facebook Tab doesn't work on mobile

Hi,

Customers are receiving an error when trying to view the Jotform we created. It was working fine for a week and now doesn't. 

Removed form, then added back in. logged in, back out and in again. no change. 

 

https://www.facebook.com/BikeShedMotorcycleClub/app/684336108254110/ 

I can make it work from my browsers but not from mobile and windows.

 

many thanks

Ross

 

ross@thebikeshed.cc

Your screenshot shows you're on a mobile phone. Facebook Tabs won't work on mobile. It's not something we imposed, it's just something Facebook hasn't deployed yet.

There's a discussion on this page https://developers.facebook.com/bugs/435173473172584/ that will further explain what I mean. That post came straight from the Facebook Team, courtesy of a Developer Support Engineer.

Viewing your Facebook Tab on a desktop should work as usual though.

 

Thank you for the response. Good to know, was driving me crazy trying to fix it. I’ll amend our links.
Much appreciated
Ross

Ross Sharp
Editor
The Bike Shed
#BikeShedLondon2017
384, Old St, London, EC1V 9LT
e:ross@thebikeshed.cc | w:www.thebikeshed.cc

...