What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can 20 people submit form simultaneously?

    Asked by enesco on February 21, 2017 at 04:41 AM

    Hello JotForm !

    Im thinking to purchase one of your plan and i have some questions. I want to make surveys in order to collect and gather informations during my job assignments. Typically i conduct training and i question the participants at their work places using a web form.

    1) In theory, up to 20 people can pass the survey simultaneously. Could  it be a problem ? (loss of informations, dramaticaly slow etc.)

    2) If the multiple simultaneous users is a problem, is there a solution ?

    3) My survey will be long and will use a lots of images, even if i make a lot of optimisations. If needed, is it possible to allow more ressources to a survey? Is there a limit ?...* I mean "avoid slow loading".

    4) Making the form will take me hours, im pretty sure your servers are secure and you have a lot of backup processes. But , there is a way to export and save my own form data ?

     

    Thank you,

    Regards,

     

    Sébastien

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 21, 2017 at 07:32 AM

    Hello Sébastien,

    1) In theory, up to 20 people can pass the survey simultaneously. Could  it be a problem ? (loss of informations, dramaticaly slow etc.)

    2) If the multiple simultaneous users is a problem, is there a solution ?

    No there won't be any problem. We have clusters of server and multiple users can simultaneously submit the form without any problem.

    I have moved your rest of the questions to new threads and you will be answered in the folloiwng thread: 

    #3. https://www.jotform.com/answers/1071848

    #4. https://www.jotform.com/answers/1071849

    Thank you!