Combine submissions app is limited to only 100 submissions

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    bobshoe
    Asked on February 21, 2017 at 06:44 AM

    We have two forms that are identical that each contains about 1600 submissions. The only difference is that the earlier forms were submitted from an old website and the more current forms submitted by the new website. We check the data to see if people are sending use recurrent orders for samples. I would like to merge the two dbases on jotform, rather than have to merge them through tedious excel spreadsheets each month when we download the historical data. Can I merge them into one jotform dbase? That will be so helpful. 

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    AIDAN
    Answered on February 21, 2017 at 09:28 AM

    Hi, thank you for contacting us.

    If I understood correctly, you would like to combine submissions data from multiple forms into one data file. If so, then you may use our Combine Submissions app here: https://apps.jotform.com/app/combine_submissions

    If you need further assistance please let us know. We will be happy to help. Thank you.

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    bobshoe
    Answered on February 21, 2017 at 01:22 PM

    This app only combines 100 forms from each data file, for a total of 200 submissions. The two data files I have on JotForm have a total of over 3600 submissions. Help!

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    AIDAN
    Answered on February 21, 2017 at 01:39 PM

    Hmm, I'm afraid there is no way to control that limit.

    I could escalate this issue to our second level team if you like, so that they could inspect the Combine Submissions app limits. Would that work for you?

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    bobshoe
    Answered on February 21, 2017 at 01:56 PM

    That will be very helpful to me and others who have also expressed dismay with the limitations of this app. Right now this app about as valuable as an electric car with a 1 mile range. It seems more like one of those free apps you get that works on a severely limited basis, and to get it to actually do something of any value, you have to buy the "pro" version. 

    Incidentally, you ought to say in the app description that it only works for 100 submissions per file. It's a waste a great deal of peoples' time trying to get it to work with submissions beyond 100 and not knowing it's the apps limit, not their inability to properly use it. 

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    david
    Answered on February 21, 2017 at 02:21 PM

    I checked the app and indeed, it seems limited to 200 submissions.  I will forward a request to see if the limit can be increased.  We will let you know here in this thread if there are any updates.

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    bobshoe
    Answered on February 21, 2017 at 02:30 PM

    Meanwhile you should specify this limitation in the app description on your website. Can you imagine Microsoft selling Excel with a limitation of 100 rows and not telling users about that limitation?

    Incidentally, I appreciate using JotForm for me and my clients; and assure that they pay for a subscription, as I do. 

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    bobshoe
    Answered on February 21, 2017 at 02:46 PM
    Meanwhile you should specify this limitation in the app description on your
    website. Can you imagine Microsoft selling Excel with a limitation of 100
    rows and not telling users about that limitation?
    ...
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    AIDAN
    Answered on February 21, 2017 at 02:59 PM

    Hi again,

    Yes, that makes sense. Apologies for the inconvenience and your feedback is most welcome.