What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    One of our field is calculating as 60 instead of just 6

    Asked by KCHDA on February 21, 2017 at 08:00 AM

    Hello,

     

    In our form the fees for one particular dance, Novice, are calculating as $60/each instead of $6/each!!!  I checked the properties and all is showing correctly as I had set it up....what could be causing this?  We need it fixed asap!!!

     

    Please help!!

    Lori

    Page URL:
    https://www.jotform.ca/form/70004504045238?preview=true

  • Profile Image
    JotForm Support

    Answered by Welvin on February 21, 2017 at 10:29 AM

    That is because of the incorrect calculation settings. You have the following calculation that's causing the problem:

    You have the + at the beginning. It should be between Novice and Primary. I've fixed this for you. 

    Let us know if you need further assistance.