What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms are missing from my account

    Asked by David Cleary on February 21, 2017 at 08:17 AM

    Hi - I logged in to my account today and my forms are missing.

    Please advise. Thank you.

    David Cleary
    Video Benefits Guy, LLC

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    JotForm Support

    Answered by BJoanna on February 21, 2017 at 10:49 AM

    Email address you used to post this thread is email address of account with username dcleary24.

    You have 5 active forms on your account, that are located inside of My Forms folder.

    You also have 3 forms inside of Trash folder. 

    If you had some other form that is missing, please provide us ID of that form.

    You can login to your account with email address or with username. If you have forgot your password you can reset your password:

    1. Go to jotform login page

    2. Click on the login button on top

    3. Click the "Forgot Password?" button

    4. Provide your username or email, and click on send reset button.

    Hope this will help. Let us know if you need further assistance.

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    Answered by dcleary24 on February 21, 2017 at 01:46 PM
    Thank you. All set. 
    David Cleary
    Chief Video Benefits Guy
    Video Benefits Guy, LLC
    Phone: 781-797-0824
    Email: dcleary@videobenefitsguy.com
    Web: www.videobenefitsguy.com
    Explanation videos for employee benefits communication, education, and marketing.
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    JotForm Support

    Answered by BJoanna on February 21, 2017 at 01:55 PM

    You're welcome.

    Feel free to contact us if you have any other issues or questions.