What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not working form button

    Asked by martiyogi on February 21, 2017 at 09:32 AM

    Hello,

     

    I have created one form and when I try clicking the register button it is not working. Could you help me with this?

     

    It should take to paypal page to do a deposit payment and it stays on please wait....

     

    My partner has tried as well from another computer and it's not working either...

     

    Thanks for your help.

     

    Best wishes,

     

    Marta

    Page URL:
    http://www.lanzarote.yoga/contact/

  • Profile Image
    JotForm Support

    Answered by John_Benson on February 21, 2017 at 11:31 AM

    Hi Marta,

    I did a test submission to your form direct link and I was not able to replicate the issue. However, I test the website URL you provided where the form is embedded and  I was unable to send a submission and stuck in the "Please wait.." button. 

    Please re-embed your form using the iFrame Method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Try it again and let us know how it goes.

    Thank you.