What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are my forms disabled / problem with uploading pictures

    Asked by OM2017 on February 21, 2017 at 09:42 AM


    For reasons unknown, my forms are disabled. This is the second time, and I even created new account with new form, and yet - the same problem. Everything is activated on my side of the panel. Please, help? 

    Oh, and right now I also noticed problem with uploading pictures from the computer. If it's important - I use Safari. 


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    JotForm Support

    Answered by BJoanna on February 21, 2017 at 11:46 AM

    Your account is autosuspended by our phishing system because of your form Main Competition.

    Inside of this form you are asking for user login credential (password) and that is in violation of JotForm Terms of Use.

    Phishing - You agree that Company may terminate your JotForm Service immediately If a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately. 

    I have deleted mentioned field from you form and I have activated your account. Please do not create forms that are violating our terms of use. 

    Let us know if you need further assistance.