What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Fillable PDF is not created correctly

    Asked by KHULISA on February 21, 2017 at 10:30 AM

    Hi when converted on PDF, the form look horrible, the titles are cut off and some of the number boxes are not active.

     

    Can you help? 

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    JotForm Support

    Answered by Boris on February 21, 2017 at 12:02 PM

    The PDF form unfortunately has many limitations over the online web-form, as described in the following guide:

    https://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator

    Unlike our web forms, the PDF design cannot be as easily adjusted and customized. The form will not look as good when it is accessed as a PDF form, as it will look when it is accessed online. However, if you let us know the form you are working on, we'll be glad to take a closer look and see if there is anything that can be done on that specific form to improve its appearance as PDF.

    Thank you!

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    Answered by KHULISA on February 21, 2017 at 04:19 PM

    Hi the form are DSP Interview questionnaires and DSP Interview questionnaires 2

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    JotForm Support

    Answered by Kiran on February 21, 2017 at 08:38 PM

    We are sorry for the inconvenience this may have caused. I have cloned your forms to my account and tried creating PDF forms. Unfortunately, I am also able to create the PDF forms with the same issues. This is due to the headers and text fields on the form which are being converted as images and the length of the form might also be causing the issue.

    As already mentioned in the guide, there are still improvements to be made on the PDF form creator. I have also tried creating a clone of the form without any styles and the issue still exists due to the limitations of headers and text fields on the PDF creator at this moment.

    Thanks!