- SugakoAsked on February 21, 2017 at 11:12 AM
I no longer need to use forms. Thanks.
- JotForm SupportKiranAnswered on February 21, 2017 at 12:20 PM
I see that your account Sugako is currently holding Bronze monthly subscription that is being paid by using PayPal.
In order to cancel your Paypal Subscription:
1. Log into your PayPal account
2. Find the latest payment you made to us
3. Click on your subscription number
4. Click on "Cancel Subscription" button.
When you cancel your subscription you will not be charged again. But your account will hold Bronze status until your next billing date i.e., March 18, 2017.
We can close the account once the account is downgraded to Free. Thank you!