What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Submissions View - Lots of empty space between submissions

    Asked by ScottDebney on February 21, 2017 at 11:20 AM

    This just starting with one of our forms.  When we are in submissions view, there is now a large amount of blank space under each one until it hits submissions from a few days ago where it then shows them correctly.  What is causing this?  I attached a gif showing the scrolling between submissions.  

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 21, 2017 at 12:45 PM

    Hello ScottDebney,

    I did check your form "2016/17 School Age Child Care Registration" and the reason why you see the empty space is because of the content of "Short Scrollable Terms" widget you have in your form. Please check the screenshot below:


    Please note that you can hide this widget from your form's submission page and that should solve your problem. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!