Submissions View - Lots of empty space between submissions

  • YCO_IT
    Asked on February 21, 2017 at 11:20 AM

    This just starting with one of our forms.  When we are in submissions view, there is now a large amount of blank space under each one until it hits submissions from a few days ago where it then shows them correctly.  What is causing this?  I attached a gif showing the scrolling between submissions.  

    Jotform Thread 1072033 Screenshot
  • Ashwin JotForm Support
    Replied on February 21, 2017 at 12:45 PM

    Hello ScottDebney,

    I did check your form "2016/17 School Age Child Care Registration" and the reason why you see the empty space is because of the content of "Short Scrollable Terms" widget you have in your form. Please check the screenshot below:

    Submissions View   Lots of empty space between submissions Image 1 Screenshot 30

     

    Please note that you can hide this widget from your form's submission page and that should solve your problem. Please check the screenshot below:

    Submissions View   Lots of empty space between submissions Image 2 Screenshot 41

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!