What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Prepopulate App: Not loading forms

    Asked by thirdrockevents on February 21, 2017 at 01:06 PM

    I am able to go to the website http://prepopulate.jotform.io/ as normal; but after selecting one of my many forms (any form) I the site does nothing. The form does not load.  

    Is it me or anyone else having issues?

    Page URL:

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    JotForm Support

    Answered by Mike on February 21, 2017 at 01:47 PM

    I was able to reproduce that issue on my end. A bug report ticket has been attached to this thread and forwarded to our developers.

    Unfortunately, we do not have any ETA for when it can be fixed, but we will let you know when we have any updates.

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    Answered by tallchapzzr600 on February 23, 2017 at 04:54 AM

    This is urgent for us as we prepopulate work orders for our business. It has been down for 2 days now - please can we have an update?
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    JotForm Support

    Answered by AIDAN on February 23, 2017 at 07:31 AM

    Hi, I have created a new thread for your request and it will be addressed ASAP: https://www.jotform.com/answers/1074063

    Thank you.

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    JotForm Support

    Answered by NeilVicente on February 25, 2017 at 09:42 AM


    This issue has been resolved. Prepopulate app is now working as usual.