What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is the process for over limit notification?

    Asked by GalerieCandy on February 21, 2017 at 01:17 PM

    How do I know during the month if I go over the message count or are nearing the storage limitation?


    I am not receiving messages from JotForm and am trying to determine why

    Thank you,


    Page URL:

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    JotForm Support

    Answered by Mike on February 21, 2017 at 02:03 PM

    You should receive an email from us once you reach about 80% of the quota, and another one if you reach the limit. We do not block forms immediately so you will have some time for upgrade.

    If you need any further assistance, please let us know.