What is the process for over limit notification?

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    Asked on February 21, 2017 at 01:17 PM

    How do I know during the month if I go over the message count or are nearing the storage limitation?


    I am not receiving messages from JotForm and am trying to determine why

    Thank you,


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    Answered on February 21, 2017 at 02:03 PM

    You should receive an email from us once you reach about 80% of the quota, and another one if you reach the limit. We do not block forms immediately so you will have some time for upgrade.

    If you need any further assistance, please let us know.