What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Invalid Form URL - Why?

    Asked by bway2002 on June 15, 2012 at 09:14 AM
    In the ROOT Folder it works.
    Once I put it in a subfolder: Invalid Form URL
    This form is not available for this domain.
    http://www.jotformeu.com/form/21657098454361
    Page URL:
    http://vidpage.de/angebot/angebot-anfordern.html

  • Profile Image

    Answered by pinoytech on June 15, 2012 at 09:31 AM

    Hi,

    I have checked your form code into your website and I found out that the domain use is incorrect. It should be http://www.jotformeu.com instead of http://jotform.com. Can please update your form source code in your website.

    Hope this help and if you need further assistance, feel free to contact us again anytime.

    Thank you!

  • Profile Image

    Answered by bway2002 on June 28, 2012 at 08:38 AM
    sorry … your servers get confused all the time.
    Sometimes it’s http://german.jotform.com/
    … sometimes it’s http://www.jotformeu.com.
    … sometimes it’s http://form.jotformpro.com.
    and it changes while working on it.
    I need something to rely on. Thx. Hagen








    Von: JotForm Support Forum [mailto:jotform@jotform.com]
    Gesendet: Freitag, 15. Juni 2012 15:31
    An: jotform@postbox23.de
    Betreff: Re: Invalid Form URL - Why?

    A new response has been received:
    Beschreibung: Das Bild wurde vom Absender entfernt. JotForm
    Answered by pinoytech
    Hi,
    I have checked your form code into your website and I found out that the domain use is incorrect. It should be http://www.jotformeu.com instead of http://jotform.com. Can please update your form source code in your website.
    Hope this help and if you need further assistance, feel free to contact us again anytime.
    Thank you!
    View this thread on JotForm Support Forum Unsubscribe
  • Profile Image
    JotForm Support

    Answered by Goldo on June 28, 2012 at 12:34 PM

    That form is assign on a http://www.jotformeu.com url and that is permanent. It will not change no matter how many times you make some edits.

    Changing the embed url to http://www.jotformeu.com should fix it just like what Pinoytech stated.