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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Mailchimp Integration - Add new field is disabled

    Asked by ASJWireless on February 21, 2017 at 03:32 PM

    How to add phone number field to Mail Chimp integration. The field to add new field is unavailable, Its like its grayed out very frustrating.

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    JotForm Support

    Answered by John_Benson on February 21, 2017 at 05:15 PM

    I checked your form and I can see that the "Add New Field" button is greyed out. It is possible that you just recently added the Phone Number field in your form. It is also possible that there's no Phone Number in your List in MailChimp.

    Please try to redo the MailChimp integration with the help of this guide: https://www.jotform.com/help/163-How-to-Integrate-with-MailChimp.

    Also, please make sure that there is Phone Number in your List.

    Hope that helps. Let us know if you're still having issues. Thank you.