What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When setting up subscriptions in payment fields, subscription period text will not translate

    Asked by 8Publishing on February 21, 2017 at 03:55 PM

    Where can I translate the text "For Each Month".

    https://form.jotformeu.com/70437140901346

    Page URL:
    https://form.jotformeu.com/70437140901346

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    JotForm Support

    Answered by david on February 21, 2017 at 05:48 PM

    Please change language of your form Builder to the correct language. You can do it on settings page of your account. 

    Then remove and re-add the payment field. Language of the months should be changed then.

     

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    Answered by 8Publishing on February 22, 2017 at 05:33 PM

    Already set to Danish. (Danske)

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    JotForm Support

    Answered by david on February 22, 2017 at 07:12 PM

    I tried a few different things and was unable to change the text for subscription period to the correct language.  I will forward this to our developers to have a look.  We will let you know as soon as we have any updates.

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    Answered by 8Publishing on March 12, 2017 at 05:56 AM

    Any update?

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    JotForm Support

    Answered by AIDAN on March 12, 2017 at 08:28 AM

    Please note that the issue has a developer assigned to it, and has its priority raised to important. You will be notified of any progress via this thread.

    Apologies for any inconvenience.

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    Answered by 8Publishing on March 30, 2017 at 09:58 PM

    If it helps the translation should be "per måned."

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    JotForm Support

    Answered by BJoanna on March 31, 2017 at 01:36 AM

    Thank you for providing us translation. Unfortunately this issue is still not resolved. If there any update we will inform you via this thread. 

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    Answered by 8Publishing on April 10, 2017 at 01:05 PM

    Mark problem as solved. I have cancelled my subscription.

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    JotForm Support

    Answered by AIDAN on April 10, 2017 at 01:17 PM

    Please accept my sincere apologies for the inconvenience, as I am sorry to see you have cancelled your subscription.

    We will continue to address the problem in our continuous effort to improve our service. Thank you very much for your feedback and for using JotForm. It's most appreciated.