One of the field is not sent on email

  • JWGRABER
    Asked on February 21, 2017 at 4:15 PM

    In my form 'REGISTER 3970' I have added a new short-text-entry element 'CONVERT YOUR TRIAL MEMBERSHIP TO FULL MEMBERSHIP' but this element is not displayed and the data is not processed in the form's output.

    HELP. THANK YOU.

    Jack Graber
    North Vancouver BC
    purchase@homelink.caJotForm USERNAME : JWGRABER

    SAMPLE OUTPUT

    Question

    Answer

    Full Name

    jack test see FREE TRIAL ID

    Primary Residence Address

    Street Address: 1707
    City: NVAN
    State / Province: BC
    Postal / Zip Code: V7J
    Country: Canada

    Address of the exchange home, if different from your primary residence

    		  

    Phone Number

    (604) 9875661

    Cell Phone Number

    ()

    E-mail

    myname@shaw.ca

    Number of adults-teens-children(& ages) in our exchange party/family

    1-0-0

     

    Page URL: https://www.homelink.ca/join/
  • Elton Support Team Lead
    Replied on February 21, 2017 at 7:22 PM

    You have made modification in your email notification that's why newly added fields are not automatically added to your email template.

    I have manually added it for you, you should see this field on emails now.

    One of the field is not sent on email Image 1 Screenshot 20