Why am I receiving the notification email instead of the original recipient on the form?

  • Profile Image
    Asked on February 21, 2017 at 04:19 PM

    I set up a form for... info@sullivanstone.ca.. I just happened to check on their form.. I received it...it came to me.. howelliott@gmail.com instead of the above mentioned.. info@sullivanstone.ca.. You guys are super good at replying I thank you in advance

  • Profile Image
    Answered on February 21, 2017 at 08:07 PM

    I have checked the email history log and see that there is a notification test sent to the form. Please be noted that the notification will be sent to the account registered email address only when Test email button is clicked on the notification. In order to receive the notification to the set recipient, it is required to submit the form normally.

    Hope this information helps!