What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is the account suspended?

    Asked by Actaentrega on February 21, 2017 at 04:34 PM



    Please I expect an answer soon

  • Profile Image
    JotForm Support

    Answered by Chriistian on February 21, 2017 at 09:29 PM

    Your account was suspended due to suspicious fields on the form. Please note that collecting login credentials such as passwords is strictly prohibited in Jotform. Our phishing detector will automatically suspend your account if a password field is found in one of your forms.

    To resolve the issue, I have removed the password field on your form and reactivated your account. Your form should be active now. Please refrain from adding password fields to your form again.