What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Zapier API limit exceeded

    Asked by gloo on February 21, 2017 at 05:51 PM

    We received the following error message from Zapier when attempting to turn on a JotForm zap: zapier.api.jotform.com returned (403) Error and said "API-Limit exceeded"

     

    I found this https://www.jotform.com/answers/1034489-Zapier-Integration-API-limit-exceeded which indicates that the limit is 10,000 per day. We weren't aware of this limit when we started using your service. Is there a way to increase that limit? It's become such an integral part of our processes and your form building tools are top notch, so it would be really really helpful to figure out how we can continue to use your service in conjunction with Zapier.

     

    Thanks,

    Elizabeth with Gloo

     

  • Profile Image
    JotForm Support

    Answered by Ian on February 21, 2017 at 10:44 PM

    Thanks for appreciating our tools and services.

    Currently your active plan is Bronze with daily limit of 10,000 API calls. You can get the limit by upgrading to plan that offers higher API call limit/day 

    For information please visit : https://www.jotform.com/help/406-Daily-API-Call-Limits

    Let un know if you have more questions.