What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why can't I preview my new form ?

    Asked by jimmy_ptca on February 21, 2017 at 06:11 PM

    When trying to publish or preview the form, it says form is disabled. I even tried with a basic encrypted form and it does the same.

     

    https://form.jotform.com/70514769799273

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 21, 2017 at 10:58 PM

    Hello,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now.

    I'm sorry for the trouble caused to you. Do try to sign in to your JotForm account and get back to us if you have any trouble.

    Thank you!