- JotForm SupportKevin_GAnswered on February 21, 2017 at 06:19 PM
The email auto-responder is send to your submitter automatically as soon as the submission is done, this way you do not need to reply to each submission to let them know it was received.
May be some forms do not show it since there's not an email field in it, when you add an email field an auto-responder is added to the form as well.
To get more info about it, please check this guide: Explanation-of-Email-Notification-and-Autoresponder-Settings
If you have any question, please let us know.