How can I embed a new payment processor button when I "Submit Form"

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    Asked on February 21, 2017 at 07:33 PM

    I just switched to a new credit card processor.

    Currently, A customer fills out a jotform through my website, and when they hit "Submit Form" at the end, they are bounced to the "old" payment processor webpage to pay the bill.

    When I switched companies, I got new embed codes to make the payments work, but I don't know how to make the "submit form" button on jot link to the new company.


    I know I can make the payment info fields appear right in the jot form, but this does not serve my needs.  I need the jot form to deliver me a contract, and (through a separate page), the payment info to get collected.


    If I put the new company's embed code on my website developer side, then I will lose the ability to capture anything in the form itself (I would only get payment info).

    Hopefully my explanation makes sense.  Please help!  I am dead in the water with being able to capture new sales!!

    Thank you.

  • Profile Image
    Answered on February 22, 2017 at 12:03 AM

    What's the new payment processor you're referring?

    Take note that you can't just embed payment gateways into your form, it won't work. This would require intensive integration. 

    If your new payment processor is on the payment tools below, then surely it is easy to integrate it with your form.

    If not, then I'm afraid that's not possible. However, we can submit that as a feature request so it will be considered in the future updates.

    We'll look forward to your reply.