- jlwood22Asked on February 21, 2017 at 09:15 PM
I keep getting emails for the same form entry over and over. It's taking up my space for my 100 entries a month.Page URL:
- CharlieAnswered on February 22, 2017 at 02:17 AM
This is most likely related to your user's end, he/she might have left the submit page of the form in his/her browser, then when every time it opens, the form is resubmitted.
You can directly contact that email and ask if he/she is accidentally re-submitting the form.
It's also possible that this may be a spam, you could set up a captcha on your form field to give it a challenge: https://www.jotform.com/help/205-How-to-Add-a-CAPTCHA-field.
Another way to limit submissions is by using the following features:
Limit submission by cookie or IP: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form
Limit submission by unique answer on a form field: https://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question
May we also know if the form is embedded on a website? If it is, could you please share us the link?
I hope that helps.