I made this form in a guest account. Could you please import it?

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    Asked on February 22, 2017 at 04:04 AM


    i sent this to a student- i received payment via Paypal, she said it was really easy to use  but  i received  no information from the form. Is that because i was a guest?


    Can this please be moved to my new account?


    Thank you :)

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    Answered on February 22, 2017 at 06:17 AM

    Hello Karen,

    I did check your form #70512135789863  and found that it is associated with a guest account. This type of accounts are created if you do not sign up / sign in to your JotForm account and start building forms. 

    Since you have a guest account, I could not check the notifier of your form to check why the submission emails was not sent. I would suggest you to please sign up for a free account and get back to us with your username, we will transfer the form to your new account.

    Thank you!