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    JotForm Support

    Translations: Changing the language not functioning on live form

    Asked by owen on February 22, 2017 at 05:35 AM

    User's form with the ID 70451930050950 has a translation configuration which is not functioning as expected. Upon changing the language nothing happens and the form preserves its default language stance.

     

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    JotForm Developer

    Answered by hasan on February 24, 2017 at 03:32 AM

    Hey Owen,

    Somehow the form data was corrupt. I fixed it manually by adding and removing another language to user's form.

    It should be fine now. Can you please try it too?

    I'll implement a fix for this case too.

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    JotForm Support

    Answered by owen on February 27, 2017 at 02:46 AM

    Hi Hasan, 

    The very same issue is able to be reproduced on another form which is a clone on my end. Please check this particular form:

    https://form.jotform.com/70571184757968

    Changing the language does not seem to take effect. 

    Thank you!

     

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    JotForm Developer

    Answered by hasan on March 28, 2017 at 02:38 AM

    I can't reproduce. Might be fixed with some other fixes. Could you please try it too?

     

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    JotForm Support

    Answered by owen on March 28, 2017 at 02:48 AM

    I am not able to replicate this on my end as well Hasan. This seems to be fixed.