The tax calculation is wrong on the Payment Field

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    celinalinley
    Asked on February 22, 2017 at 05:40 AM

    Your system is inaccurately calculating basic math for tax. In my screenshot the subtotsl is $65. and my tax rate is 8%. 8% of 65 is 5.20 not $6.00. The calculation behind your code is wrong its not giving the right answer. See screenshot attached.THIS IS A HUGE PROBLEM. 

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    Jim_R
    Answered on February 22, 2017 at 07:36 AM

    I'm afraid you accidentally sent us an incorrect screenshot so I checked the actual form https://www.jotform.com/70520866195157 and did exactly as how you described it.

    Here's how it looked like from my perspective:

    Can you please check it again? The computation should work properly. If you're still seeing it differently, send us a screenshot by following the guide I'm linking below. Don't reply via email, open your thread by clicking this link, then post your reply and screenshot from there.

    Related thread: How-to-add-screenshots-images-to-questions-in-support-forum 

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    exoteric
    Answered on March 21, 2017 at 06:55 AM

    I am also experiencing the same issue with incorrect tax calculation from the payment widget after a discount/coupon code is applied. Instead of calculating tax at the discounted price the tax calculation is being calculated at full price i.e. ( Let's say I have a $25.00 off discount code/coupon and am applying a discount to an item priced at $100.  The tax rate is 9%. it's calculating the tax at full price which in this case is $100.00 and not $75.00)
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    Jim_R
    Answered on March 21, 2017 at 08:28 AM

    @exoteric - To give way to the OP of this thread, I moved your post to a separate thread https://www.jotform.com/answers/1097487

    We'll have it addressed there shortly.