What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I seem to have a bit of a hitch with receiving my jotforms, it says I have 32 responses but I have only received 25 emails.Asked by helenjoy on February 22, 2017 at 05:58 AM
I assume that this issue is related to your Photography Contact Form.
Recipient email address set inside of that form is firstname.lastname@example.org. I have checked our email logs and all submissions were successfully sent to that email address.
Your form was 34 submissions at the moment.
33 were successfully sent to email address email@example.com.
And one was sent to email address of your account.
You can also check email history logs on your account.
Please check spam, trash and bulk folders and if you find them there please mark them as not spam in order to not go into that folder any more.
Also please note that when you test your email Notification with "Test Email" button that email will always be sent to email address of your account.
Hope this will help. Let us know if you need further assistance.