Why the autoresponder email fields of my form are different to the Notification?

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    Asked on February 22, 2017 at 07:21 AM

    Dear Sir Or Madam,


    I have created this form below. Everything works fine for the time being. The only problem i am facing is that the email content send to the recipient is different to mine.


    Is there any adjustment that should be made?




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    Answered on February 22, 2017 at 12:05 PM

    You can edit the email content of the Autoresponder in the Emails wizard. In Form Builder V4, click the "Settings" menu and then go to the "Emails" section. Hover the Autoresponder and then click the "Edit" button.

    If you want to use the default template, please delete the Autoresponder and then create a new one. Here's a guide: https://www.jotform.com/help/26-Setting-Up-an-Autoresponder-Email.

    Hope that helps. Thank you.