Can I clear my own form's cache?

  • francescopz
    Asked on February 22, 2017 at 10:46 AM

    Hello is there a way to clear my own form's cache? Individuals who are attempting to load and fill our course registration form are encountering an error stating that the jotform takes too long to load. The result is that the embedded form will not display.

  • Support_Management Jotform Support
    Replied on February 22, 2017 at 1:30 PM

    Hello there, yes you may do that from your end. But since you mentioned it, I took the liberty of clearing your form cache now.

    Complete guide: How-to-Clear-Your-Form-Cache 

    I also checked the page you linked on your post https://www.ati-tech-training.com/secure-reg/register.html and I can tell that the website, along with the form, loaded considerably normal.

    Can I clear my own forms cache? Image 1 Screenshot 20

    In case you need more help, don't hesitate to let us know