What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why my account reached the limit?

    Asked by googie59 on February 22, 2017 at 11:05 AM

    At 7:56 I received an email stating I was close to my limit on form views, 960. At 8:01 I received another email stating that I had reached 1000 views. I haven't had any views from the website. Is it possible I went over checking out your new 4.0 site online? Confused. Attached is a screen shot from my email account.

    Screenshot
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    JotForm Support

    Answered by Nik_C on February 22, 2017 at 01:46 PM

    I checked your account googie59 but limits are ok, you're not even close:

    Do you have some other account by any chance?

    We'll wait for your response.

    Thank you!