Why my account reached the limit?

  • googie59
    Asked on February 22, 2017 at 11:05 AM

    At 7:56 I received an email stating I was close to my limit on form views, 960. At 8:01 I received another email stating that I had reached 1000 views. I haven't had any views from the website. Is it possible I went over checking out your new 4.0 site online? Confused. Attached is a screen shot from my email account.

    Jotform Thread 1073068 Screenshot
  • Nik_C
    Replied on February 22, 2017 at 1:46 PM

    I checked your account googie59 but limits are ok, you're not even close:

    Why my account reached the limit? Image 1 Screenshot 20

    Do you have some other account by any chance?

    We'll wait for your response.

    Thank you!