- kristalangmartinAsked on February 22, 2017 at 11:37 AM
Hi. My account is out of submission storage. I received an email in the past that my account would be grandfathered in and the old forms would be deleted as the new ones are submitted. I would like to continue using jotform What functionality can I continue to have without upgrading my account?
- AIDANAnswered on February 22, 2017 at 02:02 PM
Hi, thank you for contacting us.
Please note that the Free account status doesn't differ from any upgraded plans in terms of available features. The difference is in the account limits, and you can find those limits by opening this page once you login to your account: https://www.jotform.com/myaccount/usage
And we have a guide on how to delete form submission data here: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data
Please note that we do not store form submission data, so if you delete them there is no way on our end to restore them. Please exercise extreme caution about the data.
I hope this answers your question. If you need further assistance please let us know. We will be happy to help. Thank you.