What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms locked?

    Asked by Frank on June 15, 2012 at 02:56 PM
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    Answered by pinoytech on June 15, 2012 at 03:09 PM


    Sorry for the inconvenience that may have caused you today. Upon checking your account, I found out that your account is suspended and your forms are detected as for phishing activities. Your form have a field that asking for username and a password and this violates our terms of use. I just want you to know that we have a very strict autophishing detector that would automaticaly suspends account and forms if violates our terms of use.

    Thank you!

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    Answered by axeldread on June 17, 2012 at 12:21 PM

    pino. Our form is not asking for them to enter a current password, it is requesting them to enter a password for OUR systems.


    I can assure you i am not phishing

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    Answered by axeldread on June 18, 2012 at 04:40 AM



    Im not a phisher...

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    JotForm Support

    Answered by NeilVicente on June 18, 2012 at 04:53 AM


    Your account's suspension was already lifted. Are you still having issues with your forms?