Salesforce integration is not working

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    Asked on February 22, 2017 at 01:42 PM

    I tried to integrate salesforce with jotform. It shows success but data does't populate in salesforce

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    Answered on February 22, 2017 at 04:35 PM

    We are currently not having any issues with our SalesForce integration.

    I checked your integration on this form and I can see that you weren't able to authenticate to SalesForce.

    Please try to redo the integration with the help of this guide:

    Hope that works. Let us know if you're still having issues. Thank you.

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    Answered on February 23, 2017 at 11:01 AM


    Thank you for your prompt reply. Is there any situation with integrtion using developer edition. Jot form shows integration success. Data is not stored in salesforce.


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    Answered on February 23, 2017 at 01:46 PM

    I have just tested the Salesforce integration using a test Salesforce Developer's account and it worked well on my end.

    The issue might be related to mapped fields. You may try the integration on some simple form (e.g. map E-mail and Full Name fields only) to see if that makes any difference.