What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is a field not showing on my form?

    Asked by jtewell on June 15, 2012 at 03:32 PM

    I have created the following form and for some reason it does not show the zip code field when I send out the link. Please help!

    http://form.jotformpro.com/form/21664756000953

    Page URL:
    http://form.jotformpro.com/form/21664756000953

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    JotForm Support

    Answered by NeilVicente on June 15, 2012 at 03:44 PM

    Depending on site activity, it may take some time for the changes to propagate across our servers which are located around the globe.

    If you need to distribute the form right away and the changes are still not showing up, try changing your form url from:

    http://form.jotformpro.com/form/21664756000953

    to:

    http://www.jotformpro.com/form/21664756000953