Is the database the form goes to on the forms HIPAA compliant?

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    Chris Thornton 
    Asked on February 22, 2017 at 02:29 PM

    We are a durable medical supply company and we are taking all of our forms and going electronic through a non public site. We need to know if the database that holds the information is HIPAA compliant or do we need to set up our own database to assure this? Please advise.

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    Answered on February 22, 2017 at 04:59 PM

     Update (April 19, 2018) HIPAA is available for our Gold & Silver plans. 


    Please check this thread created by my Manager regarding HIPAA Compliance here in JotForm.

    Here's the link:

    Hope that helps. Thank you.

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    Answered on April 10, 2018 at 07:17 AM

    Hello Chris,

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 04:47 AM

    Update: HIPAA is available for the Silver plan as well.