What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to change account's email and password?

    Asked by Tina  on February 22, 2017 at 03:39 PM

     This is for Pray Construction Company. Lois Gillenwater set this up and has since retired. We do not have the password and need to change the email address and reset the password.

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    JotForm Support

    Answered by Nik_C on February 22, 2017 at 06:22 PM

    Hello Tina,

    Could you please provide the username of the account or any Form ID so we can find the account? 

    Also, we would need some proof that you're the owner of the account, if it was paid subscription credit card number, if it's free any submission you might received.

    We'll wait for your response.

    Thank you!