What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why am I receiving form not found error?

    Asked by VidageCM on February 22, 2017 at 04:57 PM
    Form not found
    This form is disabled.
     
    I am receiving this error even though my form is enabled. Can you help me learn what is my issue?
    Thanks,
    Sean~~
    4144369440
    Page URL:
    https://form.jotform.com/70525837619161

  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 22, 2017 at 09:58 PM

    Your account has been suspended due to phishing suspicious; however, I have checked your forms and I can see they are clear so I have reactivated your account now, your forms should be working now. 

    I would suggest you to also take a look to our terms so you know what you cannot ask in your forms and avoid getting suspended because of this. 

    http://www.jotform.com/terms/ 

    If you have any question, let us know.