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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform keeps freezing while scrolling through contact form list

    Asked by swansonhealthcenter on February 22, 2017 at 06:32 PM


    I have tried multiple browsers and days and jotform still freezes each time I try to scroll through a contact form list after a certain amount of time.


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    JotForm Support

    Answered by jonathan on February 23, 2017 at 12:23 AM

    Can you please confirm if this was the form https://www.jotform.us/form/53151152032136 that have the issue.

    So far I could not produce any freezing issue on the form when I preview it on all my browser (Chrome, Firefox, Edge, Safari)

    I also cleared your form cache just to be sure it was not because of that. 

    Let us know if issue still persist.